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- Build in-demand technical and soft skills, validated by industry-recognised certifications.
- Apply learning through real-world projects, case studies, and assignments that make you job-ready.
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- Continuous mentorship, career coaching, and peer community to guide you beyond the course.
Course Overview
This course is designed to help learners unlock the full extensibility of ServiceNow by mastering both client-side and server-side scripting. You’ll start with foundational scripting concepts, move into client scripts and UI policies, and progress to advanced topics like Business Rules, GlideSystem, GlideRecord/GlideQuery, Script Includes, and scripting in Flow Designer. With extensive real-world labs and debugging exercises, you’ll gain practical coding experience to enhance, customize, and optimize ServiceNow instances for enterprise needs.
Relevant Industries
IT Services, Cloud Computing, Enterprise Software, Consulting, Telecom, BFSI, Healthcare, Manufacturing
Overview of Technology
ServiceNow is a leading cloud-based workflow automation platform widely used for IT Service Management (ITSM), IT Operations (ITOM), and IT Business Management (ITBM). With scripting, professionals can extend ServiceNow’s out-of-the-box functionality, build automation, and create tailored enterprise applications that improve efficiency and reduce costs.
Why choose Acquledge for ServiceNow courses?
Live Training Sessions
Flexible Schedules
Hands-on Experience
Vast Resource Library
Extensive Support
Enrollment Process
- Sign up on the platform and choose your preferred batch.
- Start your classes on the scheduled date .
- Get access to learning materials and project dashboards.
- Begin your training journey with expert-led sessions.
- Apply your learning through real-world case studies and projects.
Detailed Course Curriculum
- Lab 1.1: Using the Syntax Editor
- Lab 1.2: Syntax Checking
- Lab 1.3: Explore Scripting Resources
- Lab 2.1: Two Simple Client Scripts
- Lab 2.2: g_form and g_user
- Lab 2.3: Debugging Client Scripts
- Lab 3.1: Incident State Resolve/Closed
- Lab 4.1: Debugging Business Rules
- Lab 4.2: Current and Previous
- Lab 4.3: Display Business Rules and Dot-walking
- Lab 5.1: Setting the CAB Date
- Lab 5.2: Re-open Problem Date Validation
- Lab 6.1: Two GlideRecord Queries
- Lab 6.2: RCA Attached: Problem and Child Incidents
- Lab 6.3: addEncodedQuery()
- Lab 6.4 Explore GlideQuery
- Lab 7.1: Classless Script Include (logPropertyValues)
- Lab 7.1A: Classless Script Include (hasRoleExactly)
- Lab 7.2: Create a New Class
- Lab 7.3: HelloWorld GlideAjax
- Lab 7.4: Number of Group Members
- Lab 7.5: JSON Object
- Lab 8.1: Build a Flow
- Lab 8.2: Trigger a Subflow
- Lab 8.3: Add a Script to a Flow
Similar Courses
ServiceNow Administration Advanced
ServiceNow Administration Fundamentals (SNAF)
ServiceNow CMDB Fundamentals
ServiceNow CSM Essentials
ServiceNow Discovery Fundamentals
ServiceNow ITSM Fundamentals
ServiceNow ITSM Implementation
ServiceNow Platform Implementation
ServiceNow SecOps Fundamentals
ServiceNow SAM Professional Fundamental
Got Questions ? We've got Answers
Acquledge offers a range of online courses including certification programs, knowledge development, and professional upskilling across technology, business, finance, language, and more.
We provide both self-paced learning modules and instructor-led live online classes. Choose according to your schedule and learning preferences.
Yes, our courses are certified and recognized by relevant industry bodies and partners to ensure quality and global acceptance.
Every participant who successfully completes the course and meets assessment criteria receives a certificate that can boost your professional credibility.
Yes, our programs include job placement assistance, resume building, interview preparation, and career counseling to help you transition into new roles.
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