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- Build in-demand technical and soft skills, validated by industry-recognised certifications.
- Apply learning through real-world projects, case studies, and assignments that make you job-ready.
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- Continuous mentorship, career coaching, and peer community to guide you beyond the course.
Course Overview
The ServiceNow Platform Implementation Training equips professionals with the technical and design skills to implement, configure, and deploy ServiceNow applications across industries. You’ll learn to judge requirements, apply platform building blocks, and design scalable, maintainable, and upgradable solutions. The course covers Now Create methodology, foundational setup, CMDB integration, LDAP configuration, agile planning, sprint execution, and go-live delivery. By the end, you’ll have hands-on experience simulating a full implementation project as part of a scrum team.
Relevant Industries
IT Services, Banking & Finance, Telecom, Healthcare, Public Sector, Retail, Manufacturing, Consulting
Overview of Technology
ServiceNow is a cloud-based workflow automation platform that unifies IT, operations, customer service, and enterprise functions. The Platform Implementation course focuses on its core building blocks, development tools, and best practices to ensure sustainable implementations that support enterprise-wide digital transformation.
Why choose Acquledge for ServiceNow courses?
Live Training Sessions
Flexible Schedules
Hands-on Experience
Vast Resource Library
Extensive Support
Enrollment Process
- Sign up on the platform and choose your preferred batch.
- Start your classes on the scheduled date .
- Get access to learning materials and project dashboards.
- Begin your training journey with expert-led sessions.
- Apply your learning through real-world case studies and projects.
Detailed Course Curriculum
- Recognize ServiceNow product offerings and associate customer needs with product offerings
- Identify the different Now Create phases
- Discover success packs and assets
- Describe a typical project flow and understand how the methodology fits
- Explore the Now Create Portal
- Initiate phase overview
- Explain roles and responsibilities
- Describe the current architecture
- Identify the implementation team
- Discover and prepare the Kick-Off meeting
- Activity – Kick-Off Meeting discussion
- Create an Implementation Dashboard
- Explain Agile board and how to plan and track sprints and stories
- Practice various instance configuration tasks
- Integrate ServiceNow with a Directory Server to manage authentication and user data
- State how you can drive a high quality solution with Architectural and Technical governance
- Describe CSDM
- Import structured data into an instance using Transform Map
- Agile Planning and Tracking
- Activity – Class Discussion: Requirement Workshop
- Security Admin Group Set up
- Configure LDAP Authentication and Data Population
- Configure CMDB and Load Data
- Import Foundation Data
- Identify building blocks used in platform and custom applications
- Design solutions to maximize system quality attributes
- Use ServiceNow development tools to improve efficiency
- Explain deployment process and security operations for scoped vs. global applications
- Apply lessons learned to complete a mini-implementation
- Use Agile project management Sprints to segment and organize work
- Activity: Sprint Planning
- Build HHD Application
- Add Delegated Developers
- Activity: Mini-implementation
- Identify code deployment methods
- Test and UAT
- Explain the importance of process user training and change enablement
- Apply lessons learned to complete the go-live
- Activity – Go-Live
- Identify reporting project benefits
- Plan on how to stay up to date with most current version of ServiceNow
- Ensure user awareness and training
- Explain the project close down
Similar Courses
Scripting in ServiceNow Fundamentals
ServiceNow Administration Advanced
ServiceNow Administration Fundamentals (SNAF)
ServiceNow CMDB Fundamentals
ServiceNow CSM Essentials
ServiceNow Discovery Fundamentals
ServiceNow ITSM Fundamentals
ServiceNow ITSM Implementation
ServiceNow SecOps Fundamentals
ServiceNow SAM Professional Fundamental
Got Questions ? We've got Answers
Acquledge offers a range of online courses including certification programs, knowledge development, and professional upskilling across technology, business, finance, language, and more.
We provide both self-paced learning modules and instructor-led live online classes. Choose according to your schedule and learning preferences.
Yes, our courses are certified and recognized by relevant industry bodies and partners to ensure quality and global acceptance.
Every participant who successfully completes the course and meets assessment criteria receives a certificate that can boost your professional credibility.
Yes, our programs include job placement assistance, resume building, interview preparation, and career counseling to help you transition into new roles.
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