ServiceNow Software Asset Management (SAM) Professional Fundamentals
Flexible Schedule
1:1 Support
Hands-on Projects
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The GET Advantage: Your Path from Learning to Earning:
- Build in-demand technical and soft skills, validated by industry-recognised certifications.
- Apply learning through real-world projects, case studies, and assignments that make you job-ready.
- Learn what employers want, align your skills with trends, and move towards higher-paying opportunities.
- Continuous mentorship, career coaching, and peer community to guide you beyond the course.
Course Overview
This course provides a complete foundation in ServiceNow Software Asset Management (SAM), teaching you how to manage the entire software lifecycle—from procurement to retirement. You’ll learn how to track and reconcile licenses, normalize discovered data, manage entitlements, control software costs, and ensure compliance with vendor contracts. Hands-on labs cover discovery, remediation, reclamation, and reporting with SAM dashboards, giving you the practical skills to improve compliance and reduce unnecessary spend.
Relevant Industries
IT Services & Consulting, Finance & Banking, Manufacturing, Healthcare, Retail & E-commerce, Government & Public Sector, Telecom
Overview of Technology
ServiceNow SAM Professional is a powerful module within the ServiceNow platform that helps organizations track software usage, manage entitlements, and optimize costs. It integrates seamlessly with IT Operations, Procurement, and Change Management processes, using automation, discovery, and Performance Analytics to provide real-time visibility into software compliance and optimization.
Why choose Acquledge for ServiceNow courses?
Live Training Sessions
Flexible Schedules
Hands-on Experience
Vast Resource Library
Extensive Support
Enrollment Process
- Sign up on the platform and choose your preferred batch.
- Start your classes on the scheduled date .
- Get access to learning materials and project dashboards.
- Begin your training journey with expert-led sessions.
- Apply your learning through real-world case studies and projects.
Detailed Course Curriculum
- Explain Software Asset Management and its supporting process architecture
- Identify the plugins and roles that support Software Asset Management on the ServiceNow platform
- Describe Software Asset Management product of ServiceNow
- Describe data used to support Software Asset Management in ServiceNow
- Demonstrate software data import options
- Explain software discovery and normalization
- Demonstrate the components of software products, models, entitlements, and allocations
- Describe software license metrics and their value to software entitlements
- Illustrate knowledge of software reconciliation and associated results
- Describe software license contracts and their relationship to software entitlements
- Use catalogs, procurement, and change management to support Software Asset Management
- Demonstrate software remediation
- Discuss software model lifecycle capabilities
- Describe optimization of software installations
- Explain Software Asset Management retirement and expiration activities
- Explain Performance Analytics for Software Asset Management
- Discuss the differences between analytics and reporting
- Describe Software Asset Management dashboards and content
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Got Questions ? We've got Answers
Acquledge offers a range of online courses including certification programs, knowledge development, and professional upskilling across technology, business, finance, language, and more.
We provide both self-paced learning modules and instructor-led live online classes. Choose according to your schedule and learning preferences.
Yes, our courses are certified and recognized by relevant industry bodies and partners to ensure quality and global acceptance.
Every participant who successfully completes the course and meets assessment criteria receives a certificate that can boost your professional credibility.
Yes, our programs include job placement assistance, resume building, interview preparation, and career counseling to help you transition into new roles.
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